Meet the Crew

Jonathan Reinert General Manager and Master Captain

Jon

Jon has worked for the Chattanooga Riverboat Company since 2004. He is in charge of all day to day operations and his main goal is for every customer to leave the Southern Belle Riverboat with the best riverboat experience they could’ve possibly had! He started with the company as a server in 2004 and has worked in every position since becoming the General Manager in 2013! He was an intricate part of the success of the 3rd Deck Burger Bar, and the purchase of our 2nd vessel, Latitude 35 Party Barge. He also has his 100 ton Masters Captain License issued to him in 2016 by the United States Coast Guard! The Chattanooga Riverboat Co. and the Southern Belle Riverboat love having him around!

Joy Reinert Group Sales Manager

Joy

Joy has been with the Chattanooga Riverboat Company since the doors opened in 1985! She is the longest-tenured employee at the Southern Belle Riverboat! Just like Jon, Joy started as a reservationist and worked every position and became the General Manager in 2004. She passed the reigns on to Jon in 2013 and is working as hard as she can to make every guest’s experience on The Southern Belle Riverboat as enjoyable as possible. Joy is the reason the facility looks the way it does today. The Chattanooga Riverboat Co. and the Southern Belle Riverboat love having her around!

Joseph Reinert Head Chef, Kitchen Manager, & Master Captain

burger

Joe started with The Chattanooga Riverboat Co. in 1985! Joe can be referred to as Santa Claus sometimes! He started with the Southern Belle Riverboat as Santa Claus and has moved all the way up to one of the most prestigious positions at the company. Joe’s impeccable plate presentation skills are one of a kind! He has devoted most of his life to making sure the guests at the Southern Belle Riverboat have the best food experience possible! Joe is in charge of food service for nearly 1,000 ppl a day! He not only provides food service for sightseeing, lunch and dinner guests cruising down the TN River on The Southern Belle Riverboat but also the best burger in Chattanooga in the 3rd Deck Burger Bar, and our wedding and banquet facility on the dockside boat of the Chattanooga Riverboat Co.! Joe’s approach is old school and simple, if the guest of the riverboat is happy then Joe is happy! Thanks for all you do Joe! The Chattanooga Riverboat Co. and the Southern Belle Riverboat love having him around!

Jordan Reinert Head Accountant

Jordan started with The Chattanooga Riverboat Co. in 2007! Jordan is the reason all of our employees are happy! Jordan is also in charge of dishing out the hundreds of thousands of dollars from The Southern Belle Riverboat every year to all of our charitable foundations in Chattanooga! Jordan loves coming to work and getting her morning coffee to get her going! If you leave a voicemail she is the one that will be calling you back and making sure you have the best customer service experience while making your reservation with the Chattanooga Riverboat Co.! The Chattanooga Riverboat Co. and the Southern Belle Riverboat love having her around!

Daniel Paul Group Sales Manager

Daniel Started with the Chattanooga Riverboat Company in 2015! He is the reason all the groups that book with The Southern Belle Riverboat have so much fun! He is the concierge for the group leaders when they have an event. Daniel is also our wedding coordinator. The Southern Belle Riverboat has the best wedding venue in Chattanooga! The best wedding our had on the riverboat as it cruises down the TN River through downtown Chattanooga. He also specializes in school group field trips, class reunions, birthday parties, military balls, and military reunions! The Chattanooga Riverboat Co. and the Southern Belle Riverboat love having him around!

Nick Williams Chief Engineer and Master Captain

Nick started with The Chattanooga Riverboat Co. in 2006! Nick is the reason The Southern Belle Riverboat cruises down the TN River through scenic Chattanooga! The riverboat twists and turns past Lookout Mountain as you see the top attractions in Chattanooga, such as the Incline Railway, Ruby Falls, Rock City, and the TN Aquarium! The reason it can twist and turn is that of Nick’s attention to detail when it comes to keeping the guests and tourists of The Southern Belle Riverboat safe and sound! Nick received his 100 ton Masters Captains license in 2012 and has loved working for The Chattanooga Riverboat Co. since 2006! The Chattanooga Riverboat Co. and the Southern Belle Riverboat love having him around!

Matt Schubert Master Captain and Head Captain

Matt started with the Chattanooga Riverboat Co. in 2013! Matt is the bearded eccentric fellow that controls the Southern Belle Riverboat! Quite possibly the nicest and friendliest captain you will ever meet! Go up to the wheelhouse of the top attraction in Chattanooga and learn how to drive the Southern Belle Riverboat, honk the loudest horn you’ll ever hear and gain a little fishing knowledge from the best fisherman Chattanooga has to offer! He is a huge buff on Civil War history as it pertains to Chattanooga and can tell you anything you need to know about any of the attractions in Chattanooga, such as the TN Aquarium, The Chattanooga Ducks, the Incline Railway, Ruby Falls and Rock City! He knows every twist and turns in the TN River around Lookout Mountain and the depths of the river as you smoothly cruise down the river on the Southern Belle Riverboat on one of our popular sightseeing, lunch or dinner cruises! The Chattanooga Riverboat Co. and the Southern Belle Riverboat love having him around!